Lakewood, Co American Family
 | Local American Family Insurance Agent, Scott Bazz, earns
third DistinguishedInsurance Agency distinction from J.D. Power and Associates Lakewood, CO American Family Lakewood, Co. - Scott Bazz, a united states Family Insurance agent in Lakewood, CO, has become recognized for customer satisfaction excellence beneath the J.D. Power and Associates Distinguished Insurer Program.SM Bazz joins other American Family agents that have demonstrated the highest commitment level to outstanding customer satisfaction. Bazz has been an agent for American Family since January, 1996. His office is situated at 10395 W. Colfax Ave., Ste. 344, Lakewood CO, 80215. Other contact details is 303-233-4428 and sbazz@amfam.com. “This is our fifth year of applying the Distinguished Insurance Agency criteria to your agents,” said Jack Salzwedel, American Family president and chief operating officer. “With each passing calendar quarter, American Family has witnessed an improvement in customer support. Our agents are strongly attuned for the needs of our customers and just how best to meet those needs.” Bazz has qualified just for this award for three consecutive years. The service excellence distinction was determined through a two-part evaluation process conducted by J.D. Power and Associates. The first part is made up of customer satisfaction survey, which measures customers’ overall experience with their current American Family agent. In order to check out the second step, agents must meet or exceed the standards measured on the national benchmark established by J.D. Power and Associates’ annual auto and home insurance customer satisfaction studies. Only agencies that perform within the top 20 percent of most agencies nationwide determined by customer satisfaction surveys are eligible to become a Distinguished Insurer. Agents who meet or surpass the general national average must then pass a rigorous on-site evaluation based on five best practice areas: proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and place of work. American Family Lakewood, CO http://www.youtube.com/watch?v=jjOwgyrim8M About American Family Insurance Based in Madison,Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states. American Family is the nation’s third-largest mutual property/casualty insurance carrier and 14th-largest property/casualty insurance group. |
